"I purchased my 2020 Spyder Can Am RT from Island this past Wednesday, 5/13/2020. I had been visiting this dealership on and off literally for the last 3 years. My first experiences were not great. But within the last 6-8 months this dealership has drastically improved. Because of the excellent consumer-first attitude exhibited by Greg Kelly, I decided to make my purchase with Island. When I was ready to make my purchase, Greg was unavailable due to COVID-19. I reached out to Greg and he encouraged me to still do business with Island even though he was not there (that is real integrity - a person not motivated by their own wallet). So I did as Greg suggested and made contact with the dealership, eventually reaching the manager, Jimmy Reda (I did not know at the time he was the manager). Jimmy essentially picked up where Greg left off. It took me 2 weeks to finally pull the trigger on beginning the process due to finishing up some other pertinent personal business. However, Jimmy was extremely patient. Each time I would reach out to him, he would answer my questions, make me comfortable and never give me the impression that I only mattered to the extent he could get a deal out of me. He engaged and interacted with me as a person and not a transaction. When I finally decided to pull the deal, Jimmy professionally and personably walked me through the entire process, getting me to the finish line. There was a small snafu with completing the delivery. But even in that, Jimmy, Sean, Max, the finance manager and the entire team stayed with the process until it was complete on an extremely satisfactory level. I would like to extend my deepest thanks to the entire staff at Island. I highly recommend this dealership if you're considering a motorcycle or any other related means of transportation. They will take care of you!!!
Darren E Butler"
Darren E Butler Sr - Freeport, NY